What is the Center for Information?
The Center for Information (CFI) is a vital service of the American Diabetes Association, responding to over 40,000 inquiries annually via phone, chat, and email. We provide trusted guidance, education, and support to individuals, caregivers, and healthcare professionals navigating the complexities of diabetes.
How can the Center for Information help me?
Information specialists at the Center for Information are your personal guides to information on diabetes, donation inquiries, as well as American Diabetes Association programs and events.
In addition to offering general information on a variety of diabetes topics, your representative can also:
- Refer you to an ADA-recognized diabetes self-management education seminar in your area
- Assist in connecting you with the appropriate financial aid resources
- Assist people who believe they are facing discrimination based on diabetes
- Connect you with your local ADA team regarding local events, programs, and volunteer opportunities
- Process your personal donation or contribution
At the core of providing this excellent service are skilled, dedicated personnel who answer general questions in English or Spanish. In addition, a language interpreter service is available for other languages.
